Shipping information and Return policy

Shipping costs and free shipping

  Orders to the Netherlands, Belgium above € 75, - will be shipped for free.  For shipments under € 75, - shipping costs will be charged. 

Shipping after payment

  All orders placed and paid before 14:00 will be shipped the same business day. Orders whose payment arrives later will be shipped the next business day. 

Delivery time

  PostNL shipments are usually delivered the next business day or possibly Saturday. DPD shipments are offered within 1 to 3 business days at the delivery address.  Note: Medicmushrooms.shop is not responsible for incorrect completion of false name and address information (name, address, additions to house numbers) so orders can not be delivered to the correct address. For an order that is returned, for example by incorrectly filling in additions, shipping costs will be charged again for shipment. If you have made a mistake in entering your name and address information and your order has not yet been shipped, please contact us immediately contact. 

Return information

You are legally entitled to a 14-day cooling- off period. Should you change your mind within this period, you can return the order to us after you have contacted us and received approval from us. You will receive after inspection and approval of the returned items within 14 days your purchase price and any shipping costs that we have charged back to your IBAN. 

Return costs

 The costs you make by returning the shipment to us, we will not reimburse. You are also responsible for the return shipment. We advise you to send the return shipment to us by registered mail. 

Excluded from return

  Products can not be returned when one of the following applies: 

 
1. the seal of the product is broken;
. 
2. the product may deteriorate or age rapidly
. 

Return form

  When you return the shipment to us, please include a fully completed return form in the box. You can download this here.